It hardly seems more than a minute since we shared our 2020 roundup, but here we are again at the end of another great year for Cinapsis! Here’s what we have been up to these past 12 months.  

Without doubt, this has been another remarkable year for the healthcare sector. Alongside record-breaking vaccine programs and phenomenal commitment from NHS staff, we’ve seen incredible healthtech innovation and landmark public-private partnerships. 

At Cinapsis, the past 12 months have been marked by growth, continued collaboration and product improvement. We’ve worked alongside our fantastic NHS partners, launched new partnerships, expanded our team and developed additional pathways, features and capabilities for the Cinapsis SmartReferrals platform. 

We remain incredibly proud to be supporting our NHS colleagues to work more efficiently and collaboratively during this period of peak demand. As 2022 appears on the horizon, we remain committed to transforming clinical communication for the benefit of NHS organisations, staff, and, ultimately, patients.   

Top achievements for Cinapsis in 2021 

• 107 new services

 (specialties) added across 8 regions

• 32,500 patients

 benefited from the service 

• 12,380 patients were managed in the community

, avoiding a trip to the hospital 

• eOpinion cases (containing clinical information and images) were reviewed by consultants within 

9 hours on average

• 90% satisfaction score 

based on feedback from 8,000 referrers 

Top ten moments of 2021  

1. The year got off to a great start as we were included in the 

NHSX Dynamic Purchasing Scheme (DPS) Framework for Electronic Eyecare Referral Systems. 

1. As proud sponsors of this year’s 

Digital Health Rewired virtual festival, we were thrilled to participate in the Jamf Software roundtable on putting the patient first and adopting digital innovation. 

1. In April, we hosted a successful 

symposium with our partners Xyla Elective Care and the Royal College of Physicians on how the integration of Primary and Secondary care could help solve the waiting list crisis. It was fascinating to hear from speakers Dr Ed Seward, Dr Malcolm Gerald and Richard Parker on how greater collaboration could make a significant impact on the pressures currently facing NHS services. 

1. We were extremely proud to be featured alongside many other fantastic digital health innovators in the 

First 100 UK Digital Health Companies.

1. Our work with North Norfolk Primary Care and Norfolk and Waveney CCG was featured by NHSX in a 

case study entitled ‘Transforming dermatology services in the east of England’.

1. We passed our 

DTAC assessment with flying colours, receiving a score of 95% for usability and accessibility.

1. At this year’s 

Building Better Healthcare awards, we were thrilled to scoop up the prize for Patient’s Choice, as well as being Highly Commended in the Best Communication System category. 

1. We exhibited at this year’s HETT Show in September

. Aside from the high-quality speaking line-up, the event highlight was meeting so many of our customers face-to-face.

1. We thoroughly enjoyed speaking to lots of you at our presentation for the 

British Association of Dermatologists (BAD) Virtual Teledermatology Skills and Practice Training Day. It was great to share insights into how Cinapsis Smart Referrals works to build collaboration, and connects seamlessly with eRS.

1. And last, but certainly not least, we were very excited to have been finalists in the 

Primary Care Innovation of the Year category at the HSJ Awards for helping reduce waiting times from 50 weeks to just 48 hours with our partners North Norfolk Primary Care and Xyla Elective Care. Huge congratulations to our partners Norfolk and Waveney CCG for winning the Connecting Services and Information award! 

Growing the Cinapsis team 

We’ve welcomed some fantastic new members to our team this year! Matt Freedman (Business Development Manager) and Amy Rogers (UX Designer and Researcher) both joined us in April. Then, later in the year, Dominic Markham joined as Project Delivery Manager and Amrisha Rao came on board as Customer Support Specialist. And we're currently looking for our next Marketing Manager, so drop us a note on hello@cinapsis.org if you know someone who might be interested! 

Cinapsis in the news 

• Cinapsis’ founder, Dr Owain Rhys Hughes, shared his thoughts on the 

vaccine rollout and the risk of a wealth-before-health service in The Independent 

• The Independent

 also featured Cinapsis’ work on helping to solve the NHS’ backlog problem 

• That Medic Podcast

 invited Owain on to discuss how Smart Referrals can help to empower clinicians 

• With pressures mounting on mental health services, we explained why greater collaboration is needed to support primary care clinicians and their patients in 2022 in Health Tech World
• In this 

CAPX article, we explored why we need to move from an often first-come, first-served conveyor belt system to one that prioritises care based on better information

• Owain also shared the 

4 key skills needed to work in European health tech in Silicon Canals, explored the role of referral technology in helping reduce pressures on burnt out NHS staff for Open Access Government, and discussed Recovery on the Made At UCL podcast. 

Of course, all this simply wouldn’t be possible without the hard work and support of our fantastic NHS partners, colleagues, champions and users. We want to say a huge Thank You to you all for your continued support.  

From the whole of the Cinapsis team, we hope you have a healthy and happy New Year! Stay tuned for our exciting updates coming up in 2022!