Using a phone or computer with the Cinapsis app installed, users need only to click on the ‘Quick Access’ button and select the name of the Cinapsis user to begin the chat. Images and video can also be shared via the same messenger tool, enabling more accurate and accelerated diagnosis.
Whether a GP needs the opinion of a dermatology specialist before deciding whether to refer a patient to a hospital clinic, or a paramedic wants to know if their patient ought to be brought to A&E, instant messaging will facilitate these conversations in a secure and confidential manner.
If it’s necessary to involve multiple stakeholders in a discussion, the group chat rooms enable teams to share information - bypassing tangled email chains and crossed wires.
Finally, to save even more valuable time and to guarantee transparency, all communication can be instantly uploaded to the patient’s record. This is because patient-related conversations are linked to the patient’s NHS number, and can be exported together with any media attachments.