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    Closing the gap between primary and secondary care.


    Our integrated Advice & Guidance platform allows hospitals to make specialist advice available to local GPs when it's needed.

  • Cinapsis has been chosen by NHS London as a "high-potential digital health business". Through the DigitalHealth.London Accelerator Cinapsis is gaining support to access healthcare experts and deepening our understanding of the healthcare system.

    NHS partners

    UCLPartners, Imperial College Health Partners, Health Inovation Network, DigitalHealth.London

    The Cinapsis platform has been approved for G-Cloud 8 and is now available on the Digital Marketplace.

    On framework

    Cinapsis has been approved for G-Cloud 8 and is available on the Digital Marketplace framework.

    Hicom provide a wide spectrum of products and services helping customer-facing businesses to deliver savings and efficiencies in time, cost and resources.

    In partnership with:

    Hicom Technology Ltd.

    "We collaborate with healthcare leaders to accelerate healthcare improvements".

    In partnership with:

    Canadian Federation for Healthcare Improvement.

    Business Investment for Growth 2

    Cinapsis is part funded by the European Regional Development Fund

  • How Cinapsis works?

    Cinapsis is the integrated Advice & Guidance platform that making specialist advice available to GPs. Cinapsis qualifies for the new Advice & Guidance CQUIN payments and is built for accountable care organisations.

    Integrated communication platform. Connects GPs to specialists. Integrated with HL7. Consultations documented. Cinapsis Talk, Cinapsis Book, Cinapsis Mail.
  • Built on the evidence base for effective care.


    1. Providing GPs with easy access to specialist advice is the most effective intervention for reducing demand on hospital services.



    2. Between 25% and 50% of referrals are no longer nercessary when GPs are able to discuss with a specialist.




    "Closer working relationships, with greater communication and sharing of information between GPs and consultants (are) crucial to reducing workloads on both sides."


    Matthew Swindells, National Director Operations and Information NHS England.

    Robert Alexander, Deputy Chief Executive NHS Improvements.

  • Cinapsis Talk - quickly connect to the right specialist.

    Cinapsis Talk

    Cinapsis Mail - delivering enhanced advice and guidance,

    Cinapsis Mail

    Designed to deliver enhanced advice and guidance, enabling the right specialist to respond as quickly as possible.

    Cinapsis Book - find a specific specialist with whom to schedule a virtual joint consultation or just to call for advice.

    Cinapsis Book

    Allows a GP to search for a specific specialist. Schedule virtual joint consultations or just call for advice.

    Cinapsis Data - upload documents, images and videos.

    Share Data

    Built-in capability to upload documents, images and videos to securely share. Each conversation is recorded, encrypted and documented.

    Cinapsis Analytics - sophisticated data analytics.

    Cinapsis Analytics

    You will have access to sophisticated Administrator Accounts with advanced analytics. Have the power of knowing and understanding both the demand and supply side of your service.

    Cinapsis is the unified fit-for-purpose integrated care communication platform.

    One unitifed communication platform

  • Secured in an NHS approved N3 environment, our integrated communication platform helps make remote clinical conversations (also known as virtual clinics) possible. We make it easy to manage, record and document what happened and enable the secure transfer of digital patient information between care providers to make these conversations useful and safe. Our experienced team can seamlessly integrate Cinapsis into your existing Electronic Patient Record (EPR) and Patient Administration (PAS) systems.

  • “Much of the poor quality of care can be linked to problems that arise at the interfaces within the healthcare systems. Many patients feel they are left “in limbo” when moving from one part of the system to another. Each part of the system tends to focus on its own tasks and resources and not on the system as a whole— that is, the system actually experienced by patients—so the task of improving the quality of interaction, cooperation, and communication across the interfaces is not seen as any one group’s particular responsibility”


    European Working Party on Quality in Family Practice

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