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    Closing the gap between primary and secondary care.


    Our integrated Advice & Guidance and e-referral management system allows hospitals to make specialist advice available to local GPs when it's needed.


    With built in decision support and pathway management GPs access the right advice more quickly.

  • "With Cinapsis we're really looking at the future of Advice & Guidance."

    GP Partner and CCG member

  • Cinapsis has been chosen by NHS London as a "high-potential digital health business". Through the DigitalHealth.London Accelerator Cinapsis is gaining support to access healthcare experts and deepening our understanding of the healthcare system.

    NHS partners

    UCLPartners, Imperial College Health Partners, Health Inovation Network, DigitalHealth.London

    The Cinapsis platform has been approved for G-Cloud 8 and is now available on the Digital Marketplace.

    On framework

    Cinapsis has been approved for G-Cloud 8 and is available on the Digital Marketplace framework.

    NHS Digital

    Information governance toolkit level 2 compliant

    Hicom provide a wide spectrum of products and services helping customer-facing businesses to deliver savings and efficiencies in time, cost and resources.

    In partnership with:

    Hicom Technology Ltd.

    "We collaborate with healthcare leaders to accelerate healthcare improvements".

    In partnership with:

    Canadian Federation for Healthcare Improvement.

    Business Investment for Growth 2

    Cinapsis is part funded by the European Regional Development Fund

  • Making Advice & Guidance work

    Advanced communication technology, easy to use.

  • Advice and guidence when it's needed. Cinapsis connect you to the right specialist.

    Advice & Guidance

    Easily and quickly connect to the right specialist.

  • Built using the latest technology means Cinapsis works on any device.

    Easy to use

    Built using the latest technology means Cinapsis works on any device - making virtual clinics work.

  • State of the art information governance means you can be at home, work or on the go.

    Works remotely

    State of the art information governance means you can be at home, work or on the go.

  • Decision support tools are built into Cinapsis.

    Decision support tools

    Decision support tools are built into Cinapsis - supporting clinical pathways and referral management.

  • Clinical pathways can be built into Cinapsis to allow better shared decision making on referrals from primary to secondary care.

    Clinical pathways

    Clinical pathways are built into Cinapsis to inform patients and enable shared decision making about referrals from primary to secondary care.

  • Cinapsis is the future of Advice & Guidance, not just advice but decision support and pathway management.


    Cinapsis Advice & Guidance Management System makes remote clinical conversations, virtual clinics and e-clinics possible.


    Secured in an NHS approved N3 environment.


    Cinapsis makes it easy to manage, record and document what happens during Advice & Guidance and enables the secure transfer of patient information between care providers.


    Our experienced team can seamlessly integrate Cinapsis into your existing Electronic Patient Record (EPR) and Patient Administration Systems (PAS).

  • Download our brochure

  • How Cinapsis works?

    Cinapsis Advice & Guidance Management System qualifies for the new CQUIN payments.

    Cinapsis Advice and Guidance Management System connects GPs to specialists. Integrated with HL7. Consultations documented. Cinapsis Talk, Cinapsis Book, Cinapsis Mail.
  • Cinapsis Talk - quickly connect to the right specialist.

    Cinapsis Talk

    Cinapsis Mail - delivering enhanced advice and guidance,

    Cinapsis Mail

    Designed to deliver enhanced advice and guidance, enabling the right specialist to respond as quickly as possible.

    Cinapsis Book - find a specific specialist with whom to schedule a virtual joint consultation or just to call for advice.

    Cinapsis Book

    Allows a GP to search for a specific specialist. Schedule virtual joint consultations or just call for advice.

    Cinapsis Data - upload documents, images and videos.

    Share Data

    Built-in capability to upload documents, images and videos to securely share. Each conversation is recorded, encrypted and documented.

    Cinapsis Analytics - sophisticated data analytics.

    Cinapsis Analytics

    You will have access to sophisticated Administrator Accounts with advanced analytics. Have the power of knowing and understanding both the demand and supply side of your service.

    Cinapsis is the unified fit-for-purpose integrated care communication platform.

    One unitifed communication platform

  • Cinapsis delivers on evidence for effective care


    1. Providing GPs with easy access to specialist advice is the most effective intervention for reducing demand on hospital services.​



    2. 25% to 50% of referrals are no longer necessary.




    "Closer working relationships, with greater communication and sharing of information between GPs and consultants (are) crucial to reducing workloads on both sides."


    Matthew Swindells, National Director Operations and Information NHS England.

    Robert Alexander, Deputy Chief Executive NHS Improvements.

  • “Much of the poor quality of care can be linked to problems that arise at the interfaces within the healthcare systems. Many patients feel they are left “in limbo” when moving from one part of the system to another. Each part of the system tends to focus on its own tasks and resources and not on the system as a whole— that is, the system actually experienced by patients—so the task of improving the quality of interaction, cooperation, and communication across the interfaces is not seen as any one group’s particular responsibility”


    European Working Party on Quality in Family Practice

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